Business management improvement methods like lean and Six Sigma have been prescribed to many organizations throughout the world as the cure-all for the diseases of organizational inefficiencies, non-value-adding processes, and struggling product quality. Many promises are made, describing a bridge we can walk across that connects the introduction of improvement methods into an organization on one side of a chasm to a successful transformation on the other side. Then why are there so few organizations that have gotten to the other side of the chasm?
While lean and Six Sigma can help organizations become leaders in their industry, many of the tools and principles are misapplied into organizations, analogous to taking medicine that results in unintended side effects. This book is the result of a research study that found 5 leading side effects that organizations should avoid when implementing lean or Six Sigma. Discover how each side effect can be avoided while guiding your organization on your continuous improvement journey.
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